Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We source authentic postage in high volumes from corporate liquidations, bulk distributors, and businesses transitioning to digital. This allows us to secure wholesale pricing and pass those savings directly to you.
Absolutely. All stamps sold by TodayStamps are 100% genuine USPS postage, valid for use across the entire United States.
All orders are processed and shipped directly from our facility in Oregon & New York.
Orders are typically dispatched within 24 business hours. Standard shipping usually takes 3–7 business days, depending on your location.
Yes. Once your order is shipped, you will receive a confirmation email containing a USPS tracking number.
Since we prioritize fast shipping, please contact us at support@todaystamps.com within 1 hour of placing your order to request changes or cancellations.
Yes! For large-scale orders, please reach out to our team at support@todaystamps.com for customized pricing quotes.
Please check with neighbors or your local post office first. If the package is still missing after 48 hours, contact our support team for assistance.
If you need to swap an item
Returns and Exchanges
We offer a 30-day return policy for unused stamps in their original condition (full sheets, rolls, or books).
No, we do not charge restocking fees. We want your experience with TodayStamps to be hassle-free.
Simply email support@todaystamps.com with your order number and the reason for the return. Our team will provide you with instructions.
If the return is due to our error (e.g., wrong item sent), we provide a prepaid label. For general returns, the customer is responsible for return shipping costs.
To ensure the integrity of our inventory for all customers, we can only accept returns of complete, unseparated sheets, books, or rolls.
Once we receive and inspect your return, refunds are typically processed within 3–5 business days back to your original payment method.
We apologize for the inconvenience. Please send a photo of the damaged items to support@todaystamps.com within 7 days of delivery for a free replacement.
Yes, Forever stamps follow our standard 30-day return policy as long as they are unused and in their original packaging.